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Terms & Conditions

ZANQARA TERMS OF USE

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Welcome to ZANQARA.ca and ZANQARA.com (collectively, the “Platforms” or “Site”). This Site is owned and operated by ZANQARA. By accessing, browsing, scraping, or utilizing any portion of this Site, you explicitly agree to comply with and be contractually bound by the following Terms of Use and our associated Privacy and Shipping Policies. If you do not agree to these terms, you must immediately cease all utilization of this Site.

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1. INTELLECTUAL PROPERTY RIGHTS & OWNERSHIP

The entire digital content of this Site is the exclusive property of ZANQARA and is fully protected under Canadian, United States, and international copyright, trademark, and intellectual property laws.

  • Proprietary Content: This includes, but is not limited to, all written website copy, manufacturing narratives, "About Us" histories, custom ingredient descriptions, proprietary product formulations, brand philosophies, logos, graphics, icons, custom digital code, layout designs, and photographic assets.

  • Registered and Protected Trademarks: The ZANQARA name, corporate branding, product labels, and all associated signature product lines, formulations, and trademarked names—including, but not limited to: BLEMEX, SCENTUAL PLEASURES,  DERMATICIAN, ENGOTTI, MEMORIES,  DERMEOPATHY, HOMEOPATHICA and DERMEOPATHICS—are the exclusive intellectual property of ZANQARA. Any unauthorized reproduction, mimicking, phonetic copying, or commercial utilization of our brand identity, signature line names, or trademarks constitutes willful trademark infringement, civil fraud, and a material breach of this agreement.

 

2. LIMITED, NON-COMMERCIAL USER LICENSE

ZANQARA grants you a limited, non-exclusive, non-transferable, revocable license to physically access and view the Site strictly for your personal, non-commercial end-use. Under this restricted license, you are strictly permitted to download or print individual pages or product panels solely for the purpose of evaluating a personal cosmetic purchase.

 

3. STRICT PROHIBITIONS ON USE (ANTI-COPYING MANDATE)

You are explicitly prohibited from using this Site, its contents, or its infrastructure for any unlawful or unauthorized purposes. By accessing this Site, you contractually agree that you shall not, under any circumstance:

  • Copy, Replicate, or Plagiarize: Duplicate, republish, mirror, translate, modify, or distribute any written text, product descriptions, or ingredient glossary copy from this Site to any other digital domain, blog, print literature, or competing cosmetic business.

  • Image Theft: Download, scrape, save, or use our digital product photography, homestead imagery, or branding graphics for external commercial use or unauthorized promotional listings.

  • Data Scraping and Extraction: Utilize automated web scrapers, data-mining robots, spiders, or similar extraction tools to harvest text blocks, ingredient formulations, customer data strings, or pricing matrixes from our Platforms.

  • Commercial Exploitation: Utilize our proprietary information, descriptions, or imagery to list, rebrand, rename, resell, or distribute ZANQARA products on any unauthorized digital marketplace (such as Amazon, eBay, or Walmart Marketplace) or physical retail space.

 

4. DEEP LINKING & FRAMING RESTRICTIONS

You may not display, frame, embed, or enclose any portion of our Site, trademarks, or proprietary text blocks within an external website without receiving explicit, prior written approval from an authorized ZANQARA corporate officer.

 

5. ENFORCEMENT & LIABILITIES FOR VIOLATION

ZANQARA actively monitors digital platforms and online spaces for copyright infringement and content diversion. Any unauthorized replication, scraping, or commercial misuse of our intellectual property constitutes a material breach of this contract and willful legal infringement.

In the event of a violation, ZANQARA reserves the absolute right to immediately terminate your access privileges, cancel any pending orders, block your digital profile, seek permanent injunctive relief, and hold the violating party fully liable for all associated financial damages, loss of corporate revenue, and all standard attorney fees and legal recovery expenses.

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6. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the site and all products delivered to you through the site are provided 'as is' and 'as available' for your use, without any warranties of any kind, either express or implied. In no case shall Zanqara, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, medical expenses, or skin damage—arising from your use of any of our products. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law, not to exceed the total purchase price paid by you for the specific product triggering the liability claim.

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7. MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

By agreeing to these terms, you explicitly agree that you are waiving your right to sue the company in any court, including the Ontario Court of Justice or the Ontario Small Claims Court. Any dispute, claim, or controversy arising out of or relating to your purchase or use of Zanqara products shall be resolved exclusively through final and binding individual arbitration.

The arbitration shall be conducted in Toronto, Ontario, Canada, in accordance with the Arbitration Act (Ontario). The arbitrator’s decision shall be final and binding. Each party shall bear its own costs and attorney's fees, and the fees of the arbitrator shall be shared equally between the parties.

You further agree that any arbitration shall be conducted in your individual capacity only and not as a class action, mass action, or representative action. You explicitly waive the right to file a class action or seek relief on a class-wide basis.

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8. PRODUCT REPRESENTATIONS AND ENVIRONMENTAL CLAIM SUBSTANTIATION

All descriptions, marketing literature, and references to our formulations as "natural," "botanical," "clean," or "eco-certified" are utilized strictly to define our artisanal compounding philosophy and our commitment to sourcing unrefined raw plant materials. In alignment with Canada’s Competition Act and evolving international truth-in-advertising standards, Zanqara proactively maintains rigorous internal tracking, supplier certifications, and material safety data sheets to substantiate the origin and composition of our small-batch ingredients.

We make no implicit or explicit environmental, ecological, or life-cycle net-benefit claims beyond the literal identity of the raw botanical components listed on our ingredient panels. Any customer interpretation of our artisanal methods as a generalized environmental or clinical purity standard outside of standard cosmetic definitions is completely unauthorized and contractually disclaimed.

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9. GOVERNING LAW & JURISDICTION

These Terms of Use shall be governed strictly by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict of law principles. You contractually agree that any formal legal actions or disputes arising from your interaction with this Site must be filed and resolved exclusively within the courts of competent jurisdiction in the Province of Ontario, Canada.

Zanqara © 2026

God Bless You. We thank you for supporting our family business. We are a Christian company and if you are going through anything too difficult, you are feeling sad please say this prayer and mean it with all your heart and we truly believe things will change for you. "Dear Jesus, you know what is in my heart and what I am going through. I surrender my life to you and I ask you to direct my steps and actions, my thoughts and my words so that I may receive Your mercy and grace and see the power of Your hand in my life. Rescue me and my life and let me be blessed, fruitful and prosperous. In the name of the Father, Son, and the Holy Spirit. Amen.

DISCLAIMER: We use premium botanical ingredients and formulate specifically around these known natural elements, but as a company, we make zero claims regarding treatment, therapeutic effectiveness, or healing any skin conditions.We sell our products strictly as cosmetics under the guidelines of Health Canada, the U.S. Food, Drug, and Cosmetic Act, and the Modernization of Cosmetics Regulation Act (MoCRA). We make zero claims of healing, correcting (outside the scope of basic cosmetic expectations), altering bodily structure, or acting as a therapeutic treatment. Consequently, our products are classified strictly as cosmetics and do not require registration as Over-the-Counter (OTC) drugs, Non-Prescription Drugs, or products with a Natural Product Number (NPN). We advise consumers to approach products making structural or medical healing claims without proper regulatory labeling with caution, as they may not be operating within federal cosmetic frameworks. We always suggest you consult with a medical professional if you have an active skin condition, as our products are not intended to replace professional medical advice. Authorized Retailer & Compliance Policy: ZANQARA maintains an absolute zero-tolerance policy for unauthorized product claims. We do not condone, authorize, or permit any independent retailers, spas, estheticians, or third-party distributors to offer medical advice or make therapeutic, structure-altering, or medical healing claims regarding our cosmetic products. If a retailer or representative provides any off-label recommendations or therapeutic promises, please inform us immediately at complaints@zanqara.com so we can take immediate action to address the compliance violation and halt the unauthorized behavior. Batch Variations: Because we prioritize fresh, natural ingredients and choose to formulate without harsh mass-market synthetics, formulas may vary from batch to batch. Natural variations can subtly change the texture, aroma, and color of a specific batch—this is simply nature showing its live activity at play! If you notice your product looks, smells, or feels slightly different than a previous order, rest assured that it delivers the same intended cosmetic benefits. Over time, fresh ingredients may also naturally shift in color or consistency.Note: Our physical packaging and labels may differ slightly from display photos. Child Safety & Formulation Integrity: Age Restriction: Our formulations are highly active and are not suitable for infants or children—they are intended for teens and adults only. Shelf Life: With proper care and optimal storage conditions, our formulas are designed to maintain an optimal shelf life of up to 2 years. Storage: Since our products are carefully crafted with delicate botanical ingredients, we advise keeping them at room temperature. Extreme temperatures will affect the product; we recommend avoiding direct sunlight, hot vehicles, or proximity to heating and air vents. These environments can compromise the fresh integrity of the formulas, causing them to degrade or spoil. Salicylic Acid: Every product that features Salicylic Acid utilizes Geogard ECT, which is a globally approved composition of Benzyl Alcohol, Salicylic Acid, and Sorbic Acid. A maximum of 1% of Geogard ECT is used in the formula, making the Salicylic Acid strictly a functional formulation ingredient for optimal product preservation. Containers: Transferring our products to previously used or unsterilized containers will result in contamination and rapid spoilage. MOST IMPORTANT — DO NOT ALTER: Our products are not to be altered in any way! Please do not add essential oils, water, carrier oils, herbs, or any other substances to the products. We carefully select each ingredient for each formula so it is compositionally cohesive and harmonious, utilizing a precise, down-to-the-gram preservation system to ensure the quality and longevity of the product. Adding any additional components will disrupt this delicate balance, resulting in mold, spoilage, separation, pH shifts, adverse skin reactions, or heightened fragrance and allergen sensitivities. Accessibility commitment and AODA compliance Zanqara is dedicated to fostering a digital environment that treats all individuals with respect, dignity, and independence. We are fully committed to ensuring our platforms are accessible to individuals with disabilities, in strict accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR).We actively monitor and update our platforms to maintain alignment with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.0/2.1 Level AA) to ensure our small-batch cosmetic selections and digital resources are navigable for users utilizing screen readers, keyboard-only navigation, and other assistive technologies.If you experience any technical accessibility barriers while navigating our digital platforms, or if you require any informational disclosures or legal terms provided in an alternative, accessible format, please contact our designated accessibility compliance coordinator directly at info@zanqara.com or via text and voice support at 1-(705)-888-5032. We take all accessibility feedback seriously and are fully committed to providing necessary accommodations promptly to ensure an equitable cosmetic journey for everyone.

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Text/phone: (705) 888-5032

Email: Info@zanqara.com

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