Loyalty Program

God Bless You. We thank you for supporting our family business. We are a Christian company and if you are going through anything too difficult, you are feeling sad please say this prayer and mean it with all your heart and we truly believe things will change for you. "Dear Jesus, you know what is in my heart and what I am going through. I surrender my life to you and I ask you to direct my steps and actions, my thoughts and my words so that I may receive Your mercy and grace and see the power of Your hand in my life. Rescue me and my life and let me be blessed, fruitful and prosperous. In the name of the Father, Son, and the Holy Spirit. Amen.

DISCLAIMER: We use premium botanical ingredients and formulate specifically around these known natural elements, but as a company, we make zero claims regarding treatment, therapeutic effectiveness, or healing any skin conditions.We sell our products strictly as cosmetics under the guidelines of Health Canada, the U.S. Food, Drug, and Cosmetic Act, and the Modernization of Cosmetics Regulation Act (MoCRA). We make zero claims of healing, correcting (outside the scope of basic cosmetic expectations), altering bodily structure, or acting as a therapeutic treatment. Consequently, our products are classified strictly as cosmetics and do not require registration as Over-the-Counter (OTC) drugs, Non-Prescription Drugs, or products with a Natural Product Number (NPN). We advise consumers to approach products making structural or medical healing claims without proper regulatory labeling with caution, as they may not be operating within federal cosmetic frameworks. We always suggest you consult with a medical professional if you have an active skin condition, as our products are not intended to replace professional medical advice. Authorized Retailer & Compliance Policy: ZANQARA maintains an absolute zero-tolerance policy for unauthorized product claims. We do not condone, authorize, or permit any independent retailers, spas, estheticians, or third-party distributors to offer medical advice or make therapeutic, structure-altering, or medical healing claims regarding our cosmetic products. If a retailer or representative provides any off-label recommendations or therapeutic promises, please inform us immediately at complaints@zanqara.com so we can take immediate action to address the compliance violation and halt the unauthorized behavior. Batch Variations: Because we prioritize fresh, natural ingredients and choose to formulate without harsh mass-market synthetics, formulas may vary from batch to batch. Natural variations can subtly change the texture, aroma, and color of a specific batch—this is simply nature showing its live activity at play! If you notice your product looks, smells, or feels slightly different than a previous order, rest assured that it delivers the same intended cosmetic benefits. Over time, fresh ingredients may also naturally shift in color or consistency.Note: Our physical packaging and labels may differ slightly from display photos. Child Safety & Formulation Integrity: Age Restriction: Our formulations are highly active and are not suitable for infants or children—they are intended for teens and adults only. Shelf Life: With proper care and optimal storage conditions, our formulas are designed to maintain an optimal shelf life of up to 2 years. Storage: Since our products are carefully crafted with delicate botanical ingredients, we advise keeping them at room temperature. Extreme temperatures will affect the product; we recommend avoiding direct sunlight, hot vehicles, or proximity to heating and air vents. These environments can compromise the fresh integrity of the formulas, causing them to degrade or spoil. Salicylic Acid: Every product that features Salicylic Acid utilizes Geogard ECT, which is a globally approved composition of Benzyl Alcohol, Salicylic Acid, and Sorbic Acid. A maximum of 1% of Geogard ECT is used in the formula, making the Salicylic Acid strictly a functional formulation ingredient for optimal product preservation. Containers: Transferring our products to previously used or unsterilized containers will result in contamination and rapid spoilage. MOST IMPORTANT — DO NOT ALTER: Our products are not to be altered in any way! Please do not add essential oils, water, carrier oils, herbs, or any other substances to the products. We carefully select each ingredient for each formula so it is compositionally cohesive and harmonious, utilizing a precise, down-to-the-gram preservation system to ensure the quality and longevity of the product. Adding any additional components will disrupt this delicate balance, resulting in mold, spoilage, separation, pH shifts, adverse skin reactions, or heightened fragrance and allergen sensitivities. Accessibility commitment and AODA compliance Zanqara is dedicated to fostering a digital environment that treats all individuals with respect, dignity, and independence. We are fully committed to ensuring our platforms are accessible to individuals with disabilities, in strict accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR).We actively monitor and update our platforms to maintain alignment with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.0/2.1 Level AA) to ensure our small-batch cosmetic selections and digital resources are navigable for users utilizing screen readers, keyboard-only navigation, and other assistive technologies.If you experience any technical accessibility barriers while navigating our digital platforms, or if you require any informational disclosures or legal terms provided in an alternative, accessible format, please contact our designated accessibility compliance coordinator directly at info@zanqara.com or via text and voice support at 1-(705)-888-5032. We take all accessibility feedback seriously and are fully committed to providing necessary accommodations promptly to ensure an equitable cosmetic journey for everyone.

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Text/phone: (705) 888-5032

Email: Info@zanqara.com

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